Frequently
Asked Questions

The official source for booking single-event luxury suites and premium seats at State Farm Arena. The site features suites for Atlanta Hawks games, concerts, and other major events and is powered by SuitePro technology in partnership with the Atlanta Hawks and State Farm Arena.

Yes. All suites and premium seating options listed on suites.statefarmarena.com are sold directly by the Atlanta Hawks and State Farm Arena.

Yes. All transactions are processed through secure, encrypted systems that meet PCI DSS compliance standards. Your personal and payment information is fully protected. Additional details can be found in our Privacy Policy.

Luxury suites at State Farm Arena offer a premium, private experience that may include:

• Excellent views of the court or stage
• Plush seating
• Upscale finishes
• HDTVs and in-suite entertainment
• Food and beverage options (inclusions vary by event and suite type)
• Access to exclusive club areas (varies by suite)
• Access to VIP entrances

*Amenities may differ depending on the event and suite location.

Browse available events and suites on the Book Now page of suites.hawks.com. Reservations can be completed securely online in just a few steps. Following your booking, a member of our Sales & Service team will be in touch to coordinate your ticket delivery, catering, and any other special requests.

After your order is confirmed, the Premium Sales & Service Team will provide instructions for accessing your digital tickets. Tickets are typically delivered well in advance of your event, though timing may vary by show type.

All suite tickets and parking passes are digital. Tickets can be accessed and transferred through your Atlanta Hawks Account Manager or the Hawks mobile app for easy, contactless entry.

We accept all major credit cards, including Visa, Mastercard, American Express, and Discover. Wire or ACH transfers may also be arranged upon request.

Yes. Full payment is required at the time of checkout to confirm your reservation.

All purchases are final and non-refundable.

If an event is postponed or rescheduled, your suite reservation will automatically transfer to the new date.

If an event is canceled and not rescheduled, a full refund is available. Please contact suites@hawks.com for assistance with available options.

Food and beverage offerings vary by event and space type. Catering is available through State Farm Arena’s official food service provider. For details or custom enhancements, contact your Premium Sales & Service representative.

Some suites allow the purchase of a limited number of additional tickets. Availability depends on the suite type and event. Please review your suite listing or contact suites@hawks.com for details.

Children under two (2) years of age may attend without a ticket if seated on an adult’s lap. All guests aged two and older must have their own ticket.

Bags must be 14” x 14” x 6” or smaller. All bags are subject to screening upon entry.

Yes. Suite tickets include access to your designated suite level and applicable premium club areas, depending on your suite location.

Multiple parking garages and surface lots are located near State Farm Arena. Select suites may come with parking passes. Parking details and directions can be found on the Parking Information page. Rideshare services are also encouraged.

Suite guests may enter through Gates 1–4, unless otherwise directed for a specific event.

Suites typically open 60 minutes prior to event start time, unless otherwise noted for a specific event.

For assistance during your event, contact the Premium Sales & Service Team at suites@hawks.com or speak directly with your suite attendant.

If you experience issues with availability or checkout, email suites@hawks.com and our team will assist promptly.

If your event is approaching and you have not received your digital tickets, please contact your representative for assistance.